Get help with using the Reclaim Yourself app. We're here to support you on your healing journey.
Find quick answers to frequently asked questions about using the app.
Make sure notifications are enabled in your device settings for Reclaim Yourself.
iOS:
Settings → Notifications → Reclaim Yourself → Allow Notifications
Android:
Settings → Apps → Reclaim Yourself → Notifications → Allow All
Check your device compatibility and storage space.
Requirements:
• iOS 12.0 or later
• Android 7.0 or later
• 50MB free storage
• Internet connection for sync
Your affirmations and progress should sync across devices.
Try these steps:
1. Check internet connection
2. Pull down to refresh the main screen
3. Log out and back in
4. Restart the app
Reset your password to regain access to your healing journey.
To reset your password:
1. Tap "Forgot Password" on login screen
2. Enter your email address
3. Check your email for reset link
4. Create a new password
Create personalized "That's me" statements for your identity.
Adding affirmations:
1. Tap the "+" button on main screen
2. Choose "That's Me" or "That's Not Me"
3. Write your authentic statement
4. Tap "Save" to add to your collection
Learn how to read your healing progress and insights.
Progress indicators:
• Green bars show "That's Me" growth
• Red reduction shows rejected identities
• Streak counter tracks daily engagement
• Weekly insights show patterns
Can't find the answer you're looking for? Send us a message and we'll get back to you within 24 hours.
More ways to get help and connect with our community
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